FET Certificate: Generic Management

The Generic Management qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads. This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles, and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

This qualification is a good option for:

  • Junior managers (including team leaders, supervisors, foremen, and section heads) working in any field.
  • Learners aspiring to become junior managers.

Course code:


Accreditation status:

Registered with Services Seta

  • Qualification: Further Education and Training Certificate: Generic Management
  • SAQA ID: 57712
  • NQF level: 4
  • Credits: 152
  • Learnership Number: 23Q2300741504
  • Learning Programme Number: LP 74630

Course duration:

The full qualification will take 1520 hours to complete.

  • Duration: The duration per unit standard refers to the notional hours it should take a learner to successfully complete a unit standard.
  • Contact Training Sessions: When a blended learning approach is followed, 16 hours per unit standard includes face-to-face facilitation at the beginning of each unit standard and face-to-face revision prior to the completion of the POE.
  • Non-Contact Duration: Learners will be required to invest the necessary hours per unit standard on additional reading, workplace practical assignments and POE building.
  • Tutor Support: The learner works independently using the detailed study guide with guidance of a facilitator through an electronic platform.

Entry requirements:

  • Matric
  • Basic skills in communication and mathematics
  • Access to a work environment where management practice can be implemented

Assessment and award:

Learners will be assessed through a Portfolio of Evidence (PoE).
Upon successful completion of this qualification, learners will be awarded a Further Education and Training Certificate: Generic Management NQF4 from Services Seta.

Additional information:

This qualification can also be presented at an organisation’s premises. Training programmes would then be planned in consultation with the organisation to fit the business’s schedule and employee availability.

Course fee:

Credo’s costing is done on:

  • Distance learning programme via online learning for individual learners; or
  • Blended learning programme for employer group of minimum 10 employees.

The blended learning programme includes 16 hours per unit standard face-to-face facilitation at the beginning of each unit standard and face-to-face revision prior to the completion of the POE. The training methodology can be tailor made for clients’ needs. Please note that any variance to our standard training methodology will have a cost effect.

Prices are inclusive of 15% VAT.

Skills Programme Distance Learning via Online Learning Blended Learning (groups: min. 10 employees)
1. General Management R3 455 R4 200
2. Performance Management R2 300 R3 100
3. Leadership R3 050 R3 555
4. Problem Solving R2 200 R2 855
5. Communication and Customer Service R2 395 R3 155
6. Business Writing R2 895 R3 700
7. Financial Management R1 655 R2 085
Total R17 950 R22 650

Content covered:

The Generic Management Programme is structured in sub-skills programmes, which is fully aligned to the Qualification. Learners who are rated competent in each sub-skills programme, retain the credit bearing unit standards.

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including, inter alia:

  • Gather and analyse information
  • Analyse events that impact a business and its competitive environment
  • Complying with organisational standards
  • Motivating an individual or team
  • Negotiating in a work situation
  • Understanding the role of business strategy as it applies to junior management
  • Applying management principles and practices within a specific area of responsibility
  • Managing work unit performance to achieve goals.

Once all sub-skills programmes are successfully completed, the learner is awarded the Further Education and Training Certificate: Generic Management.

Simply click on the links above for more information.

Training methodology and learner support:

Credo provides training on either a distance learning via online learning for individual learners or a blended learning approach for employer groups (minimum 10 employees).

Distance Learning or Online Learning
Credo offers a full online experience. The online platform is designed to be mobile/tablet-first and completely responsive, as more of our busy learners choose these devices to work on the move. Studying online is a great way to gain a qualification while still being able to work, parent, or juggle the many commitments that define most adult lives. If a learner feels at ease using digital technology and are happy to study independently and looking for a learning style that offers flexibility, distance learning via online learning is an ideal option. Learners have 24/7 access to a huge range of resources that are digestible and engaging content to aid their learning:

  • dedicated tutor support via email and online;
  • e-books, interactive quizzes and self –assessment tests;
  • study guides for key focus areas;
  • recordings per unit standard;
  • personalised study plans;
  • assignment submission and feedback reviews;
  • regular learning checks and practice assessments;
  • facilitators dashboard- so facilitators can see where every learner is in their course, reach out to learners who are struggling and suggest what areas may need a revision class.

Blended Learning
This programme is based on a well-structured programme, study guide for each module / unit standard, assignments, face-to-face tutoring, and writing of practical assessments that form part of formative learning and summative assessments, and / or Logbooks or Portfolio of Evidence (PoE).

This mode of delivery includes, but not limited to:

  • a structured learning programme based on learners accepting responsibility for their own learning;
  • study guides for key focus areas;
  • contact classes;
  • structured feedback on assignments through online learning platform;
  • writing of formative assessments after key focus areas;
  • continuous contact with the academic facilitators and PoE mentors through the online learning platform.

Learner Support
The focus and success of Credo’s learner support lies within the mentoring strategy. The mentoring process is used to build a relationship, which gives the mentor an opportunity to share their professional and personal skills and experiences and to, through the process of sharing, talking and listening provide the learners with a safe space in which learners can explore, grow and develop. Typically, it is a one-to-one relationship between a more experienced and a less experienced person; it can, however, also work in a group. It is based upon encouragement, constructive comments, openness, mutual trust, respect and a willingness to learn and share.

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